DSS is growing and hiring!
We are seeking a Storage Engineer to work full-time with our team at our Clayton Delaware location. This position is a client facing role and local travel within Delaware, Maryland, Virginia, Pennsylvania and New Jersey will be required.
The ideal candidate will be able to perform the following NetApp Storage related tasks for DSS customers:
* Filer installations
* Hardware upgrades and additions
* Data ONTAP and firmware upgrades and recommendations
* Onsite diagnostics and replacement of hardware components
* Analyze AutoSupport diagnostic data
* Provide engineering and support for NetApp SAN/NAS hardware.
* Work closely with customers, partners and vendors to effectively
plan, implement and maintain NetApp storage infrastructures
We are also seeking a Desktop/Laptop Support technician to work in our Clayton, DE office. This position will be a client facing role where the technician will work with the customer to understand and troubleshoot their issue.
The ideal candidate will be able to perform the following Desktop/Laptop services for our DSS customers
* Desktop/laptop hardware and software troubleshooting skills
* Capabilities include technology troubleshooting, assembling PCs,
board swaps, hard drive swaps, memory installs / upgrades,
load software, two year hardware repair experience
* Position is client facing. Successful candidates are expected to have
a proven track record of providing a high-level of customer
satisfaction and ability to meet service level agreements.
* Experience, work ethics, and attitude can replace certifications.